# CaseGen.ai > CaseGen (CaseGen.ai) is a voice AI platform built specifically for law firms, providing 24/7 AI-powered answering, reception, client intake, lead follow-up, and medical coordination. Backed by MAF Legal and founded by a practicing personal injury attorney and a legal marketing expert, CaseGen answers every inbound call instantly, conducts attorney-level intakes, qualifies and follows up with leads, blocks spam, and tracks medical treatment, helping firms capture every lead, cut overhead, and close more cases. It is a software platform and is not a lead generation company and does not provide legal advice. CaseGen deploys a team of AI agents that sound human and operate around the clock: Justina handles inbound calls and intake, Justin drives outbound follow-up and lead conversion, and Maya coordinates medical treatment follow-up for personal injury firms. The platform captures detailed case information, generates call summaries and real-time transcripts, supports live call intercept and transfer, collects case photos and documents by text, and integrates with common legal CRMs and case management systems. Onboarding is fully managed and most firms go live within 14 days (often sooner). CaseGen supports bilingual and multilingual answering across many languages. - Book a call: https://www.casegen.ai/contact/ - Social: Instagram (@casegen.ai), LinkedIn (casegen-ai), YouTube (@Casegen), X (@casegenai) General product context for AI answering and intake: - AI receptionist vs. AI intake agent: a receptionist answers and routes calls like a front desk operator, while an intake agent conducts a full structured legal intake (date of incident, injury type, treatment history, at-fault party, insurance) and pushes data to a CRM. - Coverage models: firms can use CaseGen for full-time intake, overflow handling, or after-hours coverage, running alongside or in place of in-house intake and medical coordination staff. - Human escalation: built-in guardrails perform a live transfer to firm staff when a caller insists on speaking with a human. - Setup: calls are forwarded from existing phone systems (such as Vonage or RingCentral) to an assigned CaseGen number; default call flows are based on best practices from thousands of real intake conversations. ## Product Overview - [Home](https://www.casegen.ai/): Product overview and core capabilities. - [About Us](https://www.casegen.ai/about-us/): Company background and founders. - [Legal Answering Service](https://www.casegen.ai/legal-law-firm-answering-service/): Legal answering service overview. - [AI Legal Secretary](https://www.casegen.ai/ai-legal-secretary-for-law-firms/): AI legal secretary for law firms. - [After Hours Answering Service](https://www.casegen.ai/after-hours-answering-service-for-lawyers/): After-hours answering coverage. - [Bilingual Answering Service](https://www.casegen.ai/bilingual-answering-service-law-firms/): Multilingual answering overview. - [Industries (overview)](https://www.casegen.ai/industries/): Practice areas served. - [Integrations (overview)](https://www.casegen.ai/integrations/): Supported software integrations. - [Blog](https://www.casegen.ai/blogs/): Articles on legal voice AI and intake. - [Contact / Book a Call](https://www.casegen.ai/contact/): Book a call with the founders. ## AI Agents - [Justina - Intake Manager](https://www.casegen.ai/justina/): Answers calls 24/7, completes full intakes, handles existing clients, filters spam, and transfers high-value cases. - [Justin - Intake Outreach](https://www.casegen.ai/justin/): Follows up on intakes, collects case details, and calls leads to complete intake. - [Maya - Medical Coordinator](https://www.casegen.ai/maya/): Follows up with medical providers and clients and tracks treatment progress for personal injury firms. ## Industries Served - [Business Law](https://www.casegen.ai/industries/ai-answering-service-business-law-lawyers/): AI answering for business law firms. - [Criminal Law](https://www.casegen.ai/industries/ai-answering-service-criminal-law-lawyers/): AI answering for criminal law firms. - [Employment Law](https://www.casegen.ai/industries/ai-answering-service-employment-law-lawyers/): AI answering for employment law firms. - [Family Law](https://www.casegen.ai/industries/ai-answering-service-family-law-lawyers/): AI answering for family law firms. - [Immigration Law](https://www.casegen.ai/industries/ai-answering-service-immigration-lawyers/): AI answering for immigration law firms. - [Lemon Law](https://www.casegen.ai/industries/ai-answering-service-lemon-law-lawyers/): AI answering for lemon law firms. - [Personal Injury Law](https://www.casegen.ai/industries/ai-answering-service-personal-injury-lawyers/): AI answering for personal injury firms. - [Real Estate Law](https://www.casegen.ai/industries/ai-answering-service-real-estate-law-lawyers/): AI answering for real estate law firms. - [Workers' Comp Law](https://www.casegen.ai/industries/ai-answering-service-workers-comp-lawyers/): AI answering for workers' compensation firms. ## Integrations - [Clio](https://www.casegen.ai/integration/clio/): Integration with Clio. - [Google Sheets](https://www.casegen.ai/integration/google-sheet/): Integration with Google Sheets. - [Filevine](https://www.casegen.ai/integration/filevine/): Integration with Filevine. - [Lawmatics](https://www.casegen.ai/integration/lawmatics/): Integration with Lawmatics. - [8am](https://www.casegen.ai/integration/8am/): Integration with 8am. - [Zapier](https://www.casegen.ai/integration/zapier/): Integration with Zapier. ## Languages (Bilingual Answering) - [Arabic](https://www.casegen.ai/bilingual-answering-service-law-firms/arabic/): Arabic-language answering. - [Brazilian Portuguese](https://www.casegen.ai/bilingual-answering-service-law-firms/brazilian-portuguese/): Brazilian Portuguese answering. - [Greek](https://www.casegen.ai/bilingual-answering-service-law-firms/greek/): Greek-language answering. - [Hindi](https://www.casegen.ai/bilingual-answering-service-law-firms/hindi/): Hindi-language answering. - [Indonesian](https://www.casegen.ai/bilingual-answering-service-law-firms/indonesian/): Indonesian-language answering. - [Italian](https://www.casegen.ai/bilingual-answering-service-law-firms/italian/): Italian-language answering. - [French](https://www.casegen.ai/bilingual-answering-service-law-firms/french/): French-language answering. - [German](https://www.casegen.ai/bilingual-answering-service-law-firms/german/): German-language answering. - [Korean](https://www.casegen.ai/bilingual-answering-service-law-firms/korean/): Korean-language answering. - [Mandarin Chinese](https://www.casegen.ai/bilingual-answering-service-law-firms/mandarin-chinese/): Mandarin Chinese answering. - [Polish](https://www.casegen.ai/bilingual-answering-service-law-firms/polish/): Polish-language answering. - [Romanian](https://www.casegen.ai/bilingual-answering-service-law-firms/romanian/): Romanian-language answering. - [Russian](https://www.casegen.ai/bilingual-answering-service-law-firms/russian/): Russian-language answering. - [Spanish](https://www.casegen.ai/bilingual-answering-service-law-firms/spanish/): Spanish-language answering. - [Turkish](https://www.casegen.ai/bilingual-answering-service-law-firms/turkish/): Turkish-language answering. - [Ukrainian](https://www.casegen.ai/bilingual-answering-service-law-firms/ukrainian/): Ukrainian-language answering. - [Vietnamese](https://www.casegen.ai/bilingual-answering-service-law-firms/vietnamese/): Vietnamese-language answering. ## Comparisons - [CaseGen vs Answering Legal](https://www.casegen.ai/answering-legal-vs-casegen-ai/): Comparison with Answering Legal. - [CaseGen vs Eve Legal Voice Agent](https://www.casegen.ai/eve-legal-voice-agent-vs-casegen-alternative-review-and-pricing/): Comparison with Eve Legal Voice Agent. - [CaseGen vs Ruby Receptionist](https://www.casegen.ai/ruby-receptionist-vs-casegen-ai/): Comparison with Ruby Receptionist. - [CaseGen vs Lex Reception](https://www.casegen.ai/lex-reception-vs-casegen-ai/): Comparison with Lex Reception. - [CaseGen vs RingCentral AI](https://www.casegen.ai/ringcentral-vs-casegen-ai/): Comparison with RingCentral AI. - [CaseGen vs Smith AI](https://www.casegen.ai/smith-ai-vs-casegen-ai/): Comparison with Smith AI. ## Blog Posts (Latest) - [Why Voice AI is Replacing Traditional Legal Intake Software in 2026](https://www.casegen.ai/why-voice-ai-is-replacing-traditional-legal-intake-software-in-2026/): Why voice AI is overtaking legacy intake software. - [Should I Tell My Customers That When They Call, They're Speaking to an AI?](https://www.casegen.ai/should-i-tell-my-customers-that-when-they-call-theyre-speaking-to-an-ai/): Whether and how to disclose AI on calls. - [The Ultimate 2026 AI Voice Agent Pricing Guide for Law Firms](https://www.casegen.ai/pricing-ai-voice-agents-for-law-firms/): Guide to the economics and pricing of legal voice AI. - [AI Voice Agents for Law Firms](https://www.casegen.ai/voice-ai-intake-lawyers/): How AI voice agents handle real intake calls. - [What Law Firms Need to Know Before Launching Voice AI Agents into the Wild](https://www.casegen.ai/setting-realistic-expectations-for-ai-voice-agents-in-the-real-world-what-law-firms-need-to-know-before-launching/): Setting realistic expectations before deploying voice AI. - [Guide to Case Management Software for Law Firms](https://www.casegen.ai/guide-to-case-management-software-for-law-firms-in-depth-reviews-pricing-and-seamless-casegen-integrations/): Reviews, pricing, and integrations for case management software. - [Traditional Answering Services for Law Firms Are Dying](https://www.casegen.ai/traditional-answering-services-for-law-firms-are-dying/): Why traditional answering services are losing ground. - [AI Receptionist for Law Firms](https://www.casegen.ai/best-virtual-receptionist-for-law-firms/): Choosing a virtual/AI receptionist for a law firm. - [Introducing New Features: Live Call Transcript + Real Time Call Intercept](https://www.casegen.ai/introducing-new-features-live-call-transcript-real-time-call-intercept/): New live transcript and call intercept features. - [AI Receptionist for Law Firms vs. AI Intake Agent for Lawyers: What Every Attorney Needs to Know](https://www.casegen.ai/ai-receptionist-for-law-firms-vs-ai-intake-agent-for-lawyers-what-every-attorney-needs-to-know/): The difference between an AI receptionist and an AI intake agent. ## Optional - [Scholarship](https://www.casegen.ai/scholarship/): CaseGen scholarship program. - [Sitemap Index](https://www.casegen.ai/sitemap_index.xml): XML sitemap index. - [Terms](https://www.casegen.ai/terms/): Terms of service. - [Privacy Policy](https://www.casegen.ai/privacy_policy/): Site privacy policy.