# CaseGen.ai

> CaseGen is AI call answering and legal intake software for law firms. It supports inbound reception, structured intake, outbound phone follow-up and medical coordination. This guide identifies its main product pages and original research.

> CaseGen is a software platform, not a law firm or a lead generation company. It does not provide legal advice or guarantee case results or business outcomes. Attorneys and firm staff retain responsibility for conflict review, legal advice, accepting clients and engagement agreements.

Product availability reviewed September 18, 2026: retainer e-signatures, automated email follow-up and configurable stopping rules are not currently available. Justin supports outbound phone follow-up; firms oversee contact preferences and decisions to stop outreach. Transfers depend on the configured workflow and staff availability. Integration fields, scheduling and languages should be confirmed for the firm's setup.

Pricing is customized to the firm's call volume and billed per call. Plans are month to month, with no long-term contracts. An implementation fee applies based on the setup the firm needs. Contact CaseGen for a custom quote.

## Product and workflows

- [CaseGen overview](https://www.casegen.ai/): AI answering and intake software for law firms.
- [AI legal intake software](https://www.casegen.ai/legal-intake-answering-services/): Qualification, intake, follow-up, staff handoffs and current feature limitations.
- [Justina: inbound reception and intake](https://www.casegen.ai/justina/): AI answering for incoming calls and intake questions.
- [Justin: outbound lead follow-up](https://www.casegen.ai/justin/): Phone follow-up for new prospects and incomplete intake.
- [Maya: medical coordination](https://www.casegen.ai/maya/): Medical coordination and treatment follow-up workflows.
- [AI legal secretary](https://www.casegen.ai/ai-legal-secretary-for-law-firms/): Administrative support and the decisions that remain with staff.
- [CRM and workflow integrations](https://www.casegen.ai/integrations/): Available integration pages and setup considerations.
- [Personal injury intake](https://www.casegen.ai/industries/ai-answering-service-personal-injury-lawyers/): Intake and follow-up workflows for personal injury firms.
- [Practice areas](https://www.casegen.ai/industries/): Other legal practice areas served.
- [Multilingual answering](https://www.casegen.ai/bilingual-answering-service-law-firms/): Language coverage information; confirm the languages required for a specific workflow.

## Research and evaluation

- [The legal intake benchmark: 13,280 calls](https://www.casegen.ai/legal-intake-benchmark/): CaseGen's original research on law-firm phone greetings. Findings describe the studied calls, not guaranteed results for other firms.
- [Legal answering services: costs and reviews](https://www.casegen.ai/best-legal-answering-service-cost-reviews/): Provider evaluation criteria and comparison guidance published by CaseGen.
- [Smith.ai alternatives and CaseGen comparison](https://www.casegen.ai/smith-ai-vs-casegen-ai/): CaseGen's comparison of intake and answering approaches; confirm current offers directly with each provider.
- [Pricing and implementation](https://www.casegen.ai/pricing-ai-voice-agents-for-law-firms/): Custom per-call pricing, month-to-month terms and implementation requirements.

## Company and contact

- [About CaseGen](https://www.casegen.ai/about-us/): Company background and team.
- [Contact and demos](https://www.casegen.ai/contact/): Request a demo and confirm current pricing, features and implementation requirements.

## Optional

- [The Legal AI Brief](https://www.casegen.ai/blogs/): Additional articles and product education.
- [Terms](https://www.casegen.ai/terms/): Website terms.
- [Privacy policy](https://www.casegen.ai/privacy_policy/): Privacy information.
- [XML sitemap index](https://www.casegen.ai/sitemap_index.xml): Machine-readable discovery of public site content.