Backed by MAF Legal
AI Answering Service for Family Law Lawyers
CaseGen answers every call with care, screens for divorce, custody, and emergencies, and flags urgent issues instantly so you never miss a critical case.
Overview
Family law clients are often in crisis. Whether it’s a divorce, custody battle, or restraining order, these calls can’t afford to be missed — and must be handled with care.
Who This Is For
Divorce and custody attorneys
Family law firms with overbooked front desks
Solo practitioners needing consistent support
Legal ops teams handling intake overflow
What CaseGen AI Does for Family Law Firms
Answers all calls, anytime
AI picks up instantly — no voicemail, no wait.Screens for family law scenarios
Divorce filings or consultations
Custody disputes or visitation modification
Domestic violence and TROs
Support orders or parental alienation
Guardianship and adoption cases
Handles emotionally charged conversations
CaseGen is trained to respond calmly, clarify answers gently, and escalate urgent matters when needed.Flags emergencies and sensitive matters
High-risk cases are identified in real time and escalated to your team.
What CaseGen Doesn’t Do
It doesn’t provide legal advice or counseling
It doesn’t replace lawyers — it just triages intake
It isn’t a script bot — it adapts to real human emotion
What can an AI receptionist handle for family law firms?
It can intake divorce, custody, or support inquiries, collect critical case info, and identify time-sensitive matters like restraining orders or domestic violence.
How does AI deal with emotional or upset callers?
CaseGen uses tone-aware language, confirms understanding, and avoids escalation — while staying consistent and polite.
Can CaseGen identify urgent family law situations?
Yes. Keywords like “emergency custody,” “TRO,” or “abuse” can trigger alerts to your team in real time.
Feature | Traditional Staff | CaseGen AI |
|---|---|---|
Emotional Consistency | Varies by Person | Always Stable |
After-Hours Support | No | Yes, 24/7 |
Escalation of Urgent Matters | Not Always Accurate | Smart Trigger Logic |
Intake Adaptability | Manual | Fully Automated |
Sensitive Topic Handling | Depends on Training | Professionally Adaptable |
CaseGen was designed to handle these other practice areas as well:
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