AI Answering Service for Workers Comp Lawyers

Who This Is For

• Workers’ compensation firms handling high call volume

• Lawyers dealing with employer disputes or claim denials

• Intake teams overloaded with long intake forms

• Any firm losing leads due to missed calls or intake delays

What CaseGen AI Does for Workers’ Comp Law Firms

1. Instantly answers all inbound calls
   No missed calls — even nights, weekends, or holidays.

2. Screens for key claim criteria

   • Was the injury work-related?

   • What type of injury occurred?

   • Who is the employer?

   • Was medical treatment received?

   • Was a claim already filed or denied?

3. Identifies red flags and eligibility
   The AI flags non-compensable injuries, pre-existing conditions, or third-party claims and alerts your staff for review.

4. Delivers intake data to your team
   All details — injury type, date, employer, medical status — sent directly to your CRM or inbox.

What CaseGen Doesn’t Do

• It doesn’t replace legal advice or claims adjusters

• It doesn’t fill out claim forms — it collects what you need to start

• It doesn’t require training — it’s pre-built for workers’ comp law

What questions does an AI receptionist ask for workers’ comp cases?

• What was your injury and when did it happen?

• Was the injury related to your job?

• Who is your employer?

• Did you receive medical treatment?

• Has your employer accepted or denied the claim?

Can AI determine if a case is eligible for workers’ comp?

Yes. While it doesn’t make legal decisions, it screens for coverage triggers and red flags like off-site injuries or delays in treatment.

Is CaseGen a good fit for union or third-party claims?

Yes. You can configure the AI to branch into separate flows based on union membership or involvement of third parties.

Why Workers’ Comp Lawyers Choose CaseGen

CaseGen was designed to handle these other practice areas as well:

• Personal Injury

• Criminal Law

• Family & Divorce

• Employment Law

• Lemon Law