
Backed by MAF Legal
AI Answering Service for Personal Injury Lawyers
CaseGen answers every call 24/7, screens for accident details, and sends only qualified leads so your firm runs lean, fast, and never misses a case.
Overview
If you're a personal injury attorney or office manager looking to automate your intake process, reduce overhead, and never miss a call again — this page is for you.
Who This Is For
Solo personal injury attorneys
High-volume car accident or slip & fall firms
Mass tort firms needing prequalified leads
Legal ops or intake coordinators
What CaseGen AI Does for Personal Injury Firms
Answers every call — 24/7
No missed calls. AI picks up instantly, even at 3AM.Qualifies cases instantly
Gathers key information:Type of accident (car, motorcycle, slip & fall)
Date and location of injury
Who was at fault
Any current treatment
Insurance or police report details
Sends qualified leads to your team
Alerts via email, CRM, or text. No lead falls through the cracks.Optional retainer support
AI can send e-signature links or route to your intake team for closing.
What CaseGen Doesn't Do
It doesn't replace attorneys. It just screens and qualifies clients.
It doesn’t give legal advice. It asks questions, not answers them.
It doesn’t work for non-legal businesses — this is law-firm-specific AI.
Can AI intake software replace a personal injury receptionist?
Yes. Tools like CaseGen can automatically answer calls, collect injury details, and determine if a case qualifies — reducing the need for traditional staff.
What questions should be asked during a personal injury intake call?
What type of accident occurred?
When and where did it happen?
Who was at fault?
Have you received medical treatment?
Was there a police report or insurance claim?
What’s the best AI for personal injury law firms?
CaseGen is built specifically for personal injury and other legal practices. It's trained on thousands of real-world intake calls.
Advantages Over Traditional Answering Services
Feature | Call Center | In-House Staff | CaseGen AI |
---|---|---|---|
24/7 Availability | Sometimes | No | Yes |
Custom Intake Logic | No | Partial | Fully Customizable |
Legal Intake Specificity | Low | Medium | High |
Instant Lead Notification | Delayed | Yes | Real-Time |
Cost Per Call | High | Very High | Flat Monthly rate |
CaseGen was designed to handle these other practice areas as well:
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CaseGen answers every call 24/7, screens for accident details, and sends only qualified leads so your firm runs lean, fast, and never misses a case.