Backed by MAF Legal

AI Answering Service for Personal Injury Lawyers

CaseGen answers every call 24/7, screens for accident details, and sends only qualified leads so your firm runs lean, fast, and never misses a case.

Overview

If you're a personal injury attorney or office manager looking to automate your intake process, reduce overhead, and never miss a call again — this page is for you.

Who This Is For

  • Solo personal injury attorneys

  • High-volume car accident or slip & fall firms

  • Mass tort firms needing prequalified leads

  • Legal ops or intake coordinators

What CaseGen AI Does for Personal Injury Firms

  1. Answers every call — 24/7
    No missed calls. AI picks up instantly, even at 3AM.

  2. Qualifies cases instantly
    Gathers key information:

    • Type of accident (car, motorcycle, slip & fall)

    • Date and location of injury

    • Who was at fault

    • Any current treatment

    • Insurance or police report details

  3. Sends qualified leads to your team
    Alerts via email, CRM, or text. No lead falls through the cracks.

  4. Optional retainer support
    AI can send e-signature links or route to your intake team for closing.

What CaseGen Doesn't Do

  • It doesn't replace attorneys. It just screens and qualifies clients.

  • It doesn’t give legal advice. It asks questions, not answers them.

  • It doesn’t work for non-legal businesses — this is law-firm-specific AI.

Can AI intake software replace a personal injury receptionist?

Yes. Tools like CaseGen can automatically answer calls, collect injury details, and determine if a case qualifies — reducing the need for traditional staff.

What questions should be asked during a personal injury intake call?

  • What type of accident occurred?

  • When and where did it happen?

  • Who was at fault?

  • Have you received medical treatment?

  • Was there a police report or insurance claim?

What’s the best AI for personal injury law firms?

CaseGen is built specifically for personal injury and other legal practices. It's trained on thousands of real-world intake calls.

Advantages Over Traditional Answering Services

Feature

Call Center

In-House Staff

CaseGen AI

24/7 Availability

Sometimes

No

Yes

Custom Intake Logic

No

Partial

Fully Customizable

Legal Intake Specificity

Low

Medium

High

Instant Lead Notification

Delayed

Yes

Real-Time

Cost Per Call

High

Very High

Flat Monthly rate

CaseGen was designed to handle these other practice areas as well: